Delivery Information:

Orders will be dispatched within 24 hours of us receiving confirmation of your order through SagePay our card handling agent or Paypal.

CHEVIN TREK RESERVE THE RIGHT TO SEND BY THE MOST CONVENIENT SERVICE  - THIS MAY MEAN AN UPGRADE TO COURIER DELIVERY.

Royal Mail Standard Delivery Service

Items will normally be dispatched at the Post Office within 24 hours of payment clearing.  All services require a signature on delivery. The Post Office advises that First Class is normally 1-3 days, and Second Class is normally 3-7 days but this can vary. If there is no one to accept the parcel the postman will leave a card so that re-delivery or collection can be arranged.

NEXT DAY  DELIVERY CARRIER - PARCELFORCE

Orders need to be placed and payment cleared before 12pm Monday - Friday (Carriers will not collect on a weekend). They will be sent before 4pm that day, with delivery by 5pm within 1 working day (24 hours Service) and 2 working days (48 hour service)  (ie not Saturdays or Sundays or Bank Holidays).

Delivery must be signed for on receipt. If no one is available to sign, a card will be posted through the letterbox, and the item will be delivered again the following day, or you have the option to ring and rearrange time / location.  If unsuccessful, again a card will be posted through the letterbox and the item will be held at the nearest Royal Mail Depot for collection.

PLEASE NOTE: some areas of Scotland and most offshore islands do not qualify for all the above delivery types. Extra charges may be required - If you require delivery to these areas please contact us at the shop on 01943 851166 Monday – Saturday 10am – 5pm.

EUROPE - AIR MAIL    Trackable £15

REST OF WORLD - AIR MAIL  
Trackable £25  - Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand

SIGNED FOR £25 - ALL OTHER COUNTRIES

Items will normally be dispatched within 24 hours of payment clearing and should take approximately 10 days for delivery - although in practice this is often quicker.

Terms and Conditions

See the Terms and Conditions page